Dear Valued Customers,
We regret to inform you that on September 9, 2024, X-ORBIT Proxy Services experienced a Distributed Denial of Service (DDoS) attack initiated by Natrona County School District (NCSD). While our robust security measures successfully prevented a server crash, the attackers managed to gain unauthorized access to user data, resulting in a data breach affecting around 2,550 users.
**Our Response:**
Upon discovering the breach, we immediately took action to secure our systems and prevent further unauthorized access. As a precautionary measure, we have locked the accounts of all affected users to ensure their security.
**What You Need to Do:**
If your account has been affected by this breach, you will need to recover your account by changing your credentials. Please contact our support team at (720) 593-8984 to initiate the recovery process. Our team is available 24/7 to assist you with this matter.
**Our Commitment to You:**
At X-ORBIT Proxy Services, the security and privacy of our users are our top priorities. We deeply regret any inconvenience this incident may cause and are committed to taking all necessary steps to prevent such occurrences in the future. We are conducting a thorough investigation and will implement additional security measures to enhance our defenses.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your continued trust in X-ORBIT Proxy Services.
Sincerely,
The X-ORBIT Proxy Services Secuirty Team